Well my Blizzard account has been taken from me. I got an email from them telling me that I changed my email address and all was good. If it was not me, then contact them to get it sorted out.
I contacted them, they want an email address for the account… they don’t accept the one I use because it is no longer in use!! Idiots. Upload a copy of my Gov’t issued photo ID they say. FK you… hacked account and you want that info? Morons.
Happened once with my brother. You can still get it back you just need to prove you are the original owner. They will ask things about the account like when you used your credit card to buy something on battlenet, when was the last time you played a game etcetc. My brother got it back after a few days with the support, dont give up.
btw they ask for your id because once they give your account back they will pair it so this can not happen again. And like others said, activate the two step authenticator. Half my phone’s apps are authenticators
This reminds me of my hatred for Blizzard making “Blizzard Authenticator” instead of just letting me use Google. I too have settled for the email spam method.