So i got a laptop to fix i know what the issue only clean install could fix it XD but im here to ask since this person wants to keep family pictures and other file should i just use my usb stick to upgrade it to windows 10 take files and reinstall windows back to windows 7 ?
System on the laptop is broken so i cant boot neither in safe mode or anything lol windows starts but stays on the black screen
When you upgrade to Windows 10 you have the option to keep some folders if you want to, but why would you go back to 7 after? Anyway, if they only have one drive when you upgrade to 10 their pictures should be in Windows.old at least.
Also, also, this is a good time to convince this person to create a crash plan so next time you can just do a clean install without worrying about losing pictures.
Well nothing worked HDD has some bad sectors and its not possible to recover anything or install windows so i plugged in other driver and will try to get pictures when i buy hdd adapter XD well what a bust i lost money here because i saad i can recover all the files and everything